Refund policy

Thank you for shopping at Prince Book Depot! We want to ensure you have a hassle free experience. Please review our updated policy for returns, refunds, and replacements below.

Conditions for Returns and Exchanges

We accept requests for misprinted, damaged, or incorrectly sent books within 3 days of delivery.

  • This policy strictly applies to misprinted, damaged, or wrong books sent by us.
  • We do not accept returns or exchanges if you change your mind or accidentally ordered the wrong title.

How to Claim Your Refund or Replacement

To help us process your claim quickly, please follow these steps:

  • Record Proof: Take a clear photo or a short unboxing video showing the misprint or damage within 3 days of delivery.
  • Contact Us: Share the proof along with your order number with our team on WhatsApp.

Misprinted or Damaged Book Solutions

If you receive a misprinted or damaged book, we offer two simple solutions:

  • Option 1 (Money Back): We will send your money back for that specific book right away.
  • Option 2 (Send with Next Order): The book remains due on our end, and we will automatically pack and send a fresh copy to you with your next order.

4. Shipping & Returns

  • Please make sure to contact us on WhatsApp before placing your next order so we can ensure your due book is added to the package.